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Session Spotlight: Unconference
Welcome to UXPA 2013 in Washington, D.C., USA! How many times have you been to a conference and gotten an “Aha!” moment? Thought to yourself, “I have a better idea, and I want to share it with everybody?” Unconference sessions … Continue reading →
UXPA 2013 Student Design JAM!
The 2013 Student Design Jam is ON! The UXPA conference has a long history of engaging student activities, and this year will be no exception. With more than 60 students attending the conference in various capacities, this year’s Design Jam is … Continue reading →
Presenter:
James B. Ross; Principal Researcher, Electronic Ink; USA
Title:
Effectively Communicating User Research Findings
Day/Date:
Wednesday, July 10, 2013
Time:
3:00 pm - 4:00 pm
Location:
Columbia 1-2
Session Type:
60 Minute Presentaion
Description:
Communicating user research findings effectively so that people can understand them, believe them, and know how to act on them can be challenging. You may feel that you’ve delivered a successful presentation, but later you find that the recommendations aren’t acted upon and nothing's changed. Ideally, our clients are as interested in our user research findings and recommendations as we are and find them valuable, but without the proper understanding, clients can express a variety of negative reactions. This presentation will discuss best practices in communicating user research findings to avoid these problems and to lead to better outcomes.
Audience:
UX Fundamentals/Novice practitioners
Track:
Research
Biography:
Jim has spent most of the 21st Century researching and designing intuitive and satisfying user experiences. As a principal researcher at the design firm, Electronic Ink, he has helped a variety of clients reach their user experience goals. Jim has a Masters of Science degree in Human-Computer Interaction from DePaul University. He has published extensively in web magazines such as UXmatters and Johnny Holland. He has also presented at several user experience conferences including UPA and the IA Summit.
