Featured SpeakersWe have a great program to start with...and then we added more awesomeness with these keynote speakers! KeynotesWednesday, July 10, 2013 - 9:30am-10:30am Collaboration for the greater good: how a new government agency changed the face of financial experiences About the Keynote The Know Before You Owe campaign marked the first time a federal agency embarked on an open, iterative, digital crowdsourcing initiative to improve consumer disclosures. Not only was this a huge step forward for how government agencies approach a user-centered problem, but the team learned about how to make crowdsourcing useful, what happens when mortgage disclosures get big on Twitter, and how working together was a much more effective way to convince lawyers and policy folks that collaborative and iterative design with the public is a good idea in the first place. In the end, Know Before You Owe built a stronger design that was more accepted by the mortgage industry, and a team that better understood how to work together. Noah, Dan and John will discuss how they built a user-focused design process at a federal agency, and what UX leaders anywhere can do to build this kind of collaboration into their project or organization.
Prior to CFPB, he worked for the Sunlight Foundation, working to visualize government data and make it actionable for interactive platforms.
Prior to working at the Bureau, Dan helped found the Center for Excellence in Digital Government at the U.S. General Services Administration. There, he led product development for challenge.gov, recognized by Harvard’s Ash Center as one of the Top 25 Innovations in Government.
Dan is a graduate of Yale University and lives in Alexandria, VA with his wife.
Before joining CFPB, John worked on bringing micro-targeting concepts to television advertising at Changing Targets Media. He has also worked extensively with non-profit organizations, universities, and other government agencies in his more than 15 years experience in design.
John resides in Alexandria, Virginia with his wife and daughter.
Thursday, July 11, 2013 - 9am-10am FRUGAL INNOVATION: Collaborating To Innovate Faster, Better, Cheaper 
About Navi
Navi is a Fellow at Judge Business School, University of Cambridge, and a faculty member of the World Economic Forum (WEF). He is a member of WEF’s Global Agenda Council on Design Innovation and a columnist on Harvard Business Review.
Navi has consulted with leading international organizations—including Ernst & Young, GM, Hitachi, IBM, Marks & Spencer, Microsoft, Procter & Gamble, SAP, Sprint, and TCS—on innovation and leadership strategies.
Most recently, Navi served as the Executive Director of the Centre for India & Global Business at Cambridge Judge Business School. Previously, Navi was a longtime VP/analyst at Forrester Research in Boston and San Francisco advising senior executives worldwide on breakthrough growth strategies.
Navi is a sought-after speaker by the World Economic Forum, Council on Foreign Relations, The Conference Board, Harvard University, and Asia Society. A prolific writer, Navi has coined and popularized several business concepts such as ‘Global Innovation Networks’, ‘Polycentric Innovation’ and ‘Jugaad Innovation’. Navi has been featured in The Wall Street Journal, Bloomberg Businessweek, CNN, The Economist, The Financial Times, and I-CIO.
Navi is the co-author of (Jossey-Bass, 2012), which The Economist calls “the most comprehensive book yet to appear on the subject” of frugal innovation. Navi is also coauthor of (Jossey-Bass, 2013).
An Indian-born French national, Navi earned his MS degree in information systems from Ecole Centrale Paris, and also attended the Yale School of Management. Navi lives in Palo Alto, California. Friday, July 12, 2013, 4:30 - 6:00pm
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About Noah
About Dan
About John
About Denise